Business Application testing encompasses verification and validation services to support Quality Assurance and Control of business applications. Application testing ensures that all aspects of the application like its functionality, integration, performance, security, and usability are working as expected.
We at Precise Testing Solution have experienced professionals who can develop customized test strategies and test plans for testing business applications.
We efficiently handle the following types of testing for your application –
CRM
CRM stands for Customer Relationship Management. It stores data in a central database that can be accessed by multiple users from the organization. We at Precise Testing Solution realize the importance of CRM systems and offer to implement CRM in your organization and testing CRM systems. We compare the different CRM systems and help you choose the best one for your business. We also verify that your CRM system is completely operational. We check that it continues to meet its objectives after the software is installed, upgraded, or updated. The CRM system has to work well and be in sync with business workflows, and enterprise applications. Maintaining the correctness of the CRM is critical for industries like healthcare. Also maintaining the data quality is extremely important.
ERP
ERP stands for Enterprise Resource Planning that integrates all the essential processes of an organization like Human Resources, Payroll, Finance, Manufacturing, etc. so that there is seamless communication between the departments of an organization. We verify that data and information easily flow between the different departments
We test the following areas in CRM testing –
Data: We check the missing data, incorrect data fields, duplicate records, new data entries, data search, etc. Both manual entries and data populated from connected systems are verified.
Usability: We test the User Interface of the CRM, to see if it is providing a good experience to the user. We check the CRM in different browsers and in both mobile and web applications. We also check certain capabilities of CRM in offline mode as that may be required by the sales team.
Functionality: We test that the functionalities of your application and its workflow are working according to specifications.
Performance: We check that the CRM is optimized to perform under stress conditions i.e when thousands of users are simultaneously using it. We ensure that your CRM has no downtime even when it is accessed by people across departments and teams.
We perform the following types of testing in ERP testing –
Functional :We check that all the modules are working as expected.
Security: We verify that the access to the system is by authorized persons only. This enables data security so that sensitive data remains inaccessible to unauthorized personnel.
Performance: We verify the load on the system, by emulating real-time load scenarios.
Regression: When the ERP modules are added at different times, we perform regression testing to verify that the existing functionalities are not broken
Integration : We verify the data and information exchange between the different modules.
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We verify that the system works correctly after the integration of the modules. We also verify that there is the proper data flow between them.
We verify that the existing software is not impacted by the addition of new features.
We check for the reliability and scalability of the software.
We test the software from the user’s point of view to see if all the requirements are reflected in the final system.
We ensure network security, data security, portal security, etc. of the system.
